Kettlepot Soap Store Policies

Ordering Online

Ordering Online with us is safe and secure!

Please note that at this point in time, Kettlepot Soap is only accepting payment by PayPal or check and can only ship to the United States. As the company grows, so will our payment options.

If you wish, you may send us a U.S. Postal Money Order (only) or a personal checks.

Check payments may be made in advance to Kettlepot Soap, PO Box 142, Ledyard, CT 06339. Check payments not made in advance are due upon receipt of product. Thanks!

Return / Refund Policy

ALL SALES ARE FINAL; NO REFUNDS OR EXHANGES. Kettlepot soap cannot accept sold items for return or exchange. Every item we sell is carefully inspected before it is shipped. If merchandise is damaged upon receipt please contact us immediately after your package arrives. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded.

Shipping Information

Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item. Please make payable to Kettlepot Soap and send checks to: Kettlepot Soap POBox 142 Ledyard, CT 06339
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